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SERVICE

MailShip has been committed to serving the mailing and shipping industry for over 30 years.  Our mission is to develop strategies that create economic value for our customers by offering the best product solutions backed by first class service.

MailShip was literally built around its service department!  In 1980, we began as a Pitney Bowes Service Center, offering a better choice in servicing mailing equipment.  By providing quicker, more responsive service, companies had an alternative to extended “down-times” in their mailrooms.

To contact the Service Department, email or call 615-227-6914 ext. 124.

If you have recently placed a service call with us, please take our Customer Satisfaction Survey.

Benefits of a Maintenance Contract:

  • Priority service

  • Budgeted cost

  • Insurance that your investment is covered

  • 5-Year Equipment Performance Guarantee  (If used within equipment specifications)

  • Guaranteed response time of 4 hours

  • Price includes parts & labor

  • Over 150 years combined experience in our service technicians

Acquisition Solutions

MailShip Technology offers several methods of equipment acquisition for businesses, non-profit organizations and government entities. MailShip Technology also has the unique ability to customize contract arrangements to simplify account management for our larger clients with multiple locations.

 

Some of our flexible investment options include:

  • Cash purchases
  • Visa, MasterCard, and American Express purchases
  • Lease Programs
  • Rental Programs
  • State Contract Programs for qualified state and local government customers
  • Enterprise agreements for regional and national accounts

LEASING:

Through our carefully selected leasing partners, MailShip Technology offers the very best rates in the industry including simple, consolidated billing for equipment, meter rental, and maintenance on a single tax-deductible invoice.  Plus, we incorporate the built-in flexibility to change equipment solutions during the contract term as your business needs evolve.

Benefits of Leasing

Because leasing leverages technology while providing simplified, fixed-rate financing and cash flow forecasting for the organization, over 85% of MailShip Technology customers choose to lease their selected products.

 

No Need to Compromise. Leasing offers you the technology and associated productivity you require while meeting cash flow needs.  Lease payments also typically correspond to the useful life of the equipment, so you are paying for the equipment as you use it, rather than all at once.

 

100% Financing On One Invoice. In addition to equipment costs, other associated recurring costs can be included in your lease payment (service contract, meter rental, postal rate updates, etc.)  All items become part of a guaranteed and fully tax deductible lease payment, simplifying your annual budgeting process.

 

Accelerate Depreciation. Leasing accelerates depreciation allowing you to swiftly recapture your investment over the term of the lease (usually 3-5 years)

 

Conserve Working Capital & Credit Lines. By leasing equipment your organization can retain available lines of credit at other lending institutions & preserve working capital for other investments, inventory, advertising, personnel, emergency needs, overhead, etc.

 

Elimination of Budget Restrictions. MailShip Technology, through our flexible leasing partners, can create and customize a lease term & monthly investment to fit virtually any budget, allowing the acquisition of capital equipment with lower payments than conventional financing.

 

Flexibility. Choose from a variety of lease terms to suit your individual needs.  Under our leasing programs, you can easily upgrade your equipment in order to take advantage of the latest technology.  You can also add additional systems or components to existing leased products.  Additional billing may apply in conjunction with the original lease.

 

Keep Pace with Technology. Technology is changing so rapidly that most equipment is either obsolete or not competitive within just a few years.  Leasing allows you to replace or upgrade obsolete equipment at the end of the lease term, rather than “getting by” with an owned system that no longer offers competitive edge performance.

 

Option to Buy. If you decide that you want to own the equipment at the end of the lease, you may do so simply by paying the amount specified in the terms of the lease.  MailShip Technology also offers leasing programs with a $1.00 buyout option at the end of your lease term. 

 

 

 

 

 

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